iPod Touch: The Broken Screen Problem

iPod Touch is the sleekest music player out there, bar none. It’s also probably the most fragile one. It’s hard to be tough when you whole front side is covered in thin glass.  At Bob Knows Phones we see a number of these players with cracked screens in our Atlanta area iPod Touch repair store.

To be sure, iPod Touch screen, just like iPhone screen, has two panes of glass. The outer glass is the protective screen, and the inner glass is the actual touch screen (or the digitizer). When you drop your iPod Touch hard enough to break the screen, it’ll probably be just the outer glass that will crack or shatter.

You might think that dropping your iPod Touch on the corner is most dangerous. It’s not. It’s landing flat on the screen that is most likely to crack the glass. The screen is most fragile to direct impacts. Of course, landing on the side or a corner can also break the screen – if it twists on impact. Glass screens don’t like to be twisted.

If you happen to crack your iPod Touch screen, remember this: Regardless of how small the screen break is or where it’s located, the strength of the screen has been compromised. So it is best to get it repaired fast. Just like a tiny chip or crack in your car’s windshield that eventually gets bigger, the same thing can happen to your broken iPod screen.  It will only get progressively more dangerous for you to use. Cutting your finger on the broken screen every time you try to fast forward a song is no fun. Not to mention the dust and water that might get in through the crack.

The recent invention of Gorilla Glass 2 holds much promise to owners of iPod Touch with a broken screen. Gorilla Glass is made by Corning via a chemical process known as an ion exchange. The glass structure is altered creating a sort of “armor,” which makes the screen exceptionally resistant to cracks and breakage. Gorilla Glass 2 is also up to 20% thinner than the original, but still just as tough, lightweight and scratch-resistant, yet environmentally friendly and recyclable.

Trouble is, there is no way to know if your iPod Touch has a Gorilla Glass screen. iPad 2 is rumored to have Dragontail screens made by Corning’s Japanese competitor, Asahi Glass. But beyond rumors and hearsay, despite the fact that both iPad and iPod are made by Apple, there is no sure way to know if your iPod Touch screen is “shatter-proof,” so caution is always advised.

And what if you do happen to break the screen on your iPod Touch? Well, you can either live with it, try to replace it yourself (yes, people do that – although, repairing modern-day electronics takes more than the good ol’ soldering iron), or you can bring it in to us at Bob Knows Phones™.  We have many locations in and around Atlanta for your convenience.

Here’s the most common iPod Touch repair problems:

  • Display remains black or blank
  • Charger port not working
  • Headphone jack nonfunctional
  • Touch screen not responding
  • Application unexpectedly closes or freezes
  • Broken touch screen

Give us a call at 678-298-3191 or submit the form below — we repair broken screens on iPod Touch, as well as all makes and models of smart phones, 7 days a week. And, unlike home repairs, our work is guaranteed.


For the latest pricing and our Price Match Guarantee, please call us at 678-298-3191.

* Water-damaged iPod Touches are not covered by the repair guarantee. Water is tricky stuff, so any repair complicated by water damage can result in a loss of functionality. Any new damage is not covered by the guarantee, and neither is the damage beyond the original fee charged for the repair.